Notification for 'thread' replies
by Noel Maniraguha on October, 2024
This automation notifies you of new replies in Gmail or Slack, enabling quick responses for ongoing conversations. Optionally, it pauses all campaigns when a lead replies to a thread.
This Page Has Multiple Automations
This automation has 2 components.
1. Notifying you of any new replies within a 'thread' on Gmail or Slack. This will allow you to reply quickly to leads who want to have a back-and-forth conversation before booking a meeting.
2. Optional: If you use many subsequences - this can help you pause all of the campaigns when the lead replies to 1 campaign/thread. If this is not relevant - delete the 3 modules on the right.
Insert the blueprint in make (new scenario)
Manual Changes
Smartlead API key
Find it here and replace {API_KEY} with your smart lead API key
Slack Incoming Webhook
Create one here and replace {SLACK_INCOMING_WEBHOOK} with your webhook URL
Why not use the built-in Slack integration? It won't notify you if you're the one posting the message.
Smartlead Webhook Creation
Find it here and add the webhook with the following settings:
Event Type: EMAIL_REPLY
Set a schedule
I recommend choosing an "immediate" occurrence for this automation
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